MRM Consulting: Access. Affordability. Success.
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Empowering Educational Excellence through Course Materials Strategy and Operations
MRM Consulting is one of the only course materials and campus store consulting firms that combines practical operational knowledge with the perspective of a scholar-practitioner, giving institutions a partner who can manage the realities of campus store operations while engaging leadership in peer-level strategic discussions.
Our work is grounded in research and shaped by two decades of hands-on operational experience. We support colleges and universities in strengthening course materials strategy, bookstore operations, and faculty engagement with solutions that prioritize access, affordability, and student success. Whether an institution operates an independent campus store or working with a lease operator, institutions gain a consulting partner uniquely equipped to bridge day-to-day operations with long-term strategic direction.
Services
MRM Consulting supports institutions through strategy, faculty engagement, coaching, and operational leadership. Each service is designed to connect research with practice, strengthening both course materials strategy and campus store operations.
Foundational Strategy & Landscape Analysis
We guide institutions in the evaluation and alignment of course materials models, including Inclusive Access (IA), Equitable Access (EA), and Open Educational Resources (OER). This work provides leaders with a clear view of current practices and actionable pathways forward that advance student success, affordability, and retention.
Implementation Planning & Partnership Support
MRM Consulting provides guidance in vendor negotiations, content selection, billing structures, and technology integrations. Using proven models and demonstrated outcomes, we design implementation roadmaps that are scalable, sustainable, and student-centered.
Faculty & Stakeholder Training
We deliver research-informed professional development that supports faculty in selecting inclusive, engaging, and pedagogically aligned materials. Training sessions clarify OER integration, the adoption of digital course materials, and the effective use of courseware, equipping faculty and stakeholders to making confident, informed decisions.
Access Coaching Program
This eight-week program develops campus expertise in Inclusive Access and Equitable Access. Through one-on-one coaching, participants build the skills to lead internal training, engage stakeholders, and sustain course materials initiatives. The program equips participants to guide their campus with confidence, strengthen adoption practices, and create long-term strategies.
Customized Professional Development
MRM Consulting co-creates programs tailored to each institution’s unique context, whether urban or rural, large or small, public or private. From strategic planning sessions to hands-on faculty workshops, every offering is designed to meet specific institutional goals.
Interim Bookstore Operations Support
Fractional Management. Full-Service Stability.
Leadership transitions can disrupt campus store operations and push institutions toward outsourcing. MRM Consulting provides a better option: interim operational leadership that ensures stability during periods of change.
We manage every aspect of the store, from course materials and faculty adoptions to inventory, point of sale systems, and e-commerce. At the same time, we coach staff to strengthen both daily practice and long term capability. We also maintain clear communication with campus leadership and identify opportunities to strengthen operations during the transition.
Scope of Support
- Oversight of course materials adoptions and IA/EA setup
- Oversight of retail and digital platforms, including point of sale and e-commerce
- Inventory management and vendor coordination
- Staff coaching and training during peak periods
- Stakeholder communication across faculty, administration, and auxiliary services
- Operational assessments to inform institutional strategy
The Result
Campus store operations remain steady, and staff are equipped to manage the transition. Our support services give campus leadership peace of mind by ensuring continuity and stability.
Let’s Start Where You Are
Every institution is in a different place. Whether responding to a leadership transition, working to strengthen faculty engagement, or preparing to reimagine the campus store, MRM Consulting provides tailored support to match your circumstances.
From big-picture planning to day-to-day operations, MRM Consulting provides the stability institutions need today and the strategic direction to thrive tomorrow.
To learn more or begin the conversation, schedule a discovery call to see how we can strengthen your store and course materials strategy.
