MRM Consulting – Access. Affordability. Success.
Download our Bookstore Case Study
Empowering Educational Excellence through Course Materials Interventions
At MRM Consulting, we specialize in solving one of higher education’s most persistent challenges: ensuring that every student, regardless of background, has timely and affordable access to the course materials they need to succeed. We are the concierge partner for institutions ready to modernize their course materials strategies and campus store operations.
Whether you operate an independent campus store or partner with a national bookstore vendor, our tailored services help institutions transition from traditional “find and acquire” textbook models to 21st-century course materials ecosystems designed to improve student outcomes, increase operational efficiency, and align with equity-centered institutional goals.
Our Services
Foundational Strategy & Landscape Analysis
We provide institutions with a comprehensive understanding of course materials intervention models, including Inclusive Access (IA) and Equitable Access (EA). Grounded in leading research, our foundational consulting helps institutions align course materials strategy with student success initiatives, affordability goals, and retention frameworks.
Faculty & Stakeholder Training
Engaging faculty is essential to adoption and impact. We deliver professional development grounded in research and theory to help faculty choose inclusive, engaging, and pedagogically aligned course materials. We demystify content licensing, OER integration, and digital courseware, supporting meaningful faculty participation.
IA/EA Champion Coaching Program
This program is an intensive 8-week development course designed to build campus expertise around Inclusive and Equitable Access. Through one-on-one coaching, participants develop the skills to lead internal training, engage stakeholders, and sustain course materials interventions. Each champion graduates with a peer training toolkit, customizable communication resources, and campus advocacy roadmap.
Implementation Planning & Partnership Building
We support institutions in vendor negotiations, content selection, billing model decisions, and technology integration. Using proven models and real-world outcomes, we help campuses build implementation roadmaps that are scalable, sustainable, and equity-forward.
Customized Professional Development
No two institutions are the same. We co-create programming tailored to your institution’s needs – urban or rural, large or small, public or private. From strategic planning to hands-on faculty workshops, our programs are rooted in your context and goals.
Interim Bookstore Operations Support – Bridge & Build
Fractional Management. Full-Service Stability.
Staff turnover and retirements at independent campus bookstores can create urgent challenges – and tempt institutions to outsource or lease operations. At MRM Consulting, we offer a better option. Our Bridge & Build service is a fractional, short-term operational support solution that keeps your store running smoothly during leadership transitions.
Our team steps in with boots-on-the-ground expertise to manage course adoptions, source materials, operate digital tools, and maintain communication across campus – all while helping you stabilize operations and chart a sustainable path forward.
Service Highlights
- Faculty adoptions and Inclusive/Equitable Access setup
- Digital tools management
- Print/digital sourcing, inventory entry, and vendor coordination
- Stakeholder communication (faculty, admin, vendors)
- Operational assessments for long-term planning
Outcome: Your store stays independent, students get their materials, and you buy time to hire, modernize, or reimagine what’s next. This service also opens the door for broader modernization and consulting engagements once you’re back on your feet.
Let’s Start Where You Are
Every institution is in a different place. Whether you’re responding to a sudden staff departure, exploring Inclusive or Equitable Access models, or ready to transform your campus store for the future – MRM Consulting is here to meet you at the point of need.
From strategic planning to on-the-ground operations support, we offer both short-term stability and long-term vision.
- Need help managing course adoptions or IA setup during a transition?
- Exploring how to reduce costs and increase access to materials?
- Considering a full bookstore modernization strategy?
Let’s talk. We’ll help you choose the right entry point – and build from there.
Contact us today to schedule a discovery call or learn more about our services.
